Privacy Policy
Last Updated: 12 September, 2025
This Privacy Policy ("Policy") explains how ValleyBee Limited ("ValleyBee", "we", "us", or "our") collects, uses, discloses, and protects personal information in connection with our website at valleybee.com.ng (the "Website"), our mobile applications, training and community programs, and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.
1. Who We Are
ValleyBee is a climate and land restoration company that combines beekeeping, community training, and science-led approaches to restore ecosystems and support livelihoods. We operate digital tools (including mobile apps), training programs, and a public website to inform, educate, and coordinate restoration activities.
2. Scope
This Policy applies to personal information processed when you visit our Website, participate in our programs, use our apps, fill out forms (e.g., contact or training applications), interact with our social media pages, or communicate with us.
3. Information We Collect
3.1. Contact and account information: name, email address, phone number, password or authentication identifiers (if you create an account), organization, and professional role.
3.2. Program and training data: enrollment details, attendance, certifications, assessments, survey responses, and submitted materials related to ValleyBee training programs and workshops.
3.3. Content you provide: messages, feedback, testimonials, or other content sent to ValleyBee via forms, email, chat, or social channels.
3.4. Usage and device information: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, app events, and approximate location, collected through cookies, SDKs, and similar technologies.
3.5. Payment information: if you make a purchase or pay program fees, limited payment metadata may be processed by us, while card data is handled by our payment processor(s). We do not store full card numbers.
4. How We Use Information
4.1. Provide, operate, and improve the Services, including delivering training, issuing certificates, and supporting restoration programs.
4.2. Communicate with you about programs, updates, security notices, and service announcements; respond to your inquiries and support requests.
4.3. Personalize and enhance your experience (e.g., remembering preferences) and perform analytics to understand engagement and effectiveness.
4.4. Protect against fraud, abuse, and security risks; comply with legal obligations; and enforce our terms and policies.
4.5. With your consent, send newsletters or marketing communications. You can opt out at any time.
5. Legal Bases (where applicable)
We rely on one or more of the following legal bases: consent; performance of a contract or steps prior to a contract; legitimate interests (such as operating, improving, and securing the Services); compliance with legal obligations; and vital interests in rare cases.
6. Sharing of Information
6.1. Service providers: hosting, analytics, payment processing, communications, customer support, and security vendors who process data on our behalf under contracts.
6.2. Partners and program collaborators: organizations we work with to deliver training, certifications, and restoration projects, where relevant to your participation.
6.3. Legal and compliance: when required by law, regulation, subpoena, court order, or to protect rights, safety, and security.
6.4. Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
7. International Data Transfers
If we transfer personal information outside your country, we implement appropriate safeguards (such as contractual protections) consistent with applicable data protection laws.
8. Data Retention
We retain personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We anonymize or securely delete data when it is no longer needed.
9. Your Rights
10. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve the Services, remember preferences, and measure performance. You can control cookies through your browser settings. Some features may not function properly without certain cookies.
11. Security
We implement technical and organizational measures designed to protect personal information. No system is 100% secure, and we cannot guarantee absolute security, but we strive to use industry-standard safeguards and review them periodically.
12. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.
13. Changes to This Policy
We may update this Policy from time to time. When we make material changes, we will notify you by updating the date at the top of this page and, when appropriate, providing additional notice.
14. Contact Us
If you have questions about this Policy or our data practices, please contact us at
Email: info@valleybee.com.ng
Address: ValleyBee Limited, Nigeria
ValleyBee
David Jemibewon Crescent, Central Business District, Abuja Nigeria
+234 701 329 8015
info@valleybee.com.ng
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